24 Jan 2019

Your views matter!

Your views matter!

AluK has been by our customers’ sides since 1949, meeting their needs and responding to their views and feedback. Our product range gives customers all the aluminium solutions they need, backed up by logistical expertise, training, technical advice and local sales support. One of the key factors in our success is the fact that we are close to our customers. They are an integral part of our value chain and we believe that it is essential that we stand with them and support them in their own businesses. We don’t just offer a standard, single approach therefore, but develop a fully personalised solution for every customer which meets their individual requirements.

Don’t just take our word for it though. Vincent Malenfer, founder and CEO of PRO ALU, says: “We have been working with AluK for more than 4 years, and the partnership is now clearly evident.  Having been an installer myself, I was familiar with the brand and already understood their product offering, and how it continues to meet the market demand.

“What I like about AluK is their technical and commercial support. I also know that they will listen to what I need. Today, my business is growing strongly and steadily, and I am in a position where I can focus on building relationships with my customers and planning new investments such as expanding my production area. With so much positive happening, I intend to go on working with AluK for a long time.”

Our sales teams are very aware of the need to visit customers frequently in order to stay in touch. Spread over nine areas in France and beyond, they devote much of their time to listening to what customers want and communicating that to the teams back at base. Laurent Fabre, Sales Representative for the South East region, says: “I am committed to working with my customers every day to help them conquer new markets. That’s one of my main goals as an AluK salesman.”

In fact, to support these customers, our aluminium systems are constantly evolving to offer the best possible solution to meet the needs of local regulations and markets. We are continually improving everything from thermal and acoustic performances to weathertightness and mechanical resistance. Our systems also incorporate a full range of accessories designed by our specialist R&D teams which provide exactly the flexibility which is required to create unique products. Clearly then, in choosing AluK, you are opting for a partner which offers both quality and reliability.

The Pro Alu Team 

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